Customers will be able to access Teladoc on Alexa for 24/7 non-emergency general medical care through certain smart speakers, including Echo, Echo Dot and Echo Show. The partnership is evidence of a broader shift in healthcare where companies that otherwise compete are finding opportunities to collaborate.
The NHS pitches the service as being especially useful to elderly patients, blind patients and those who cannot access the internet through traditional means.
The progress in artificial intelligence (AI) is reshaping patient care, across various dimensions, from facilitating faster discharge to curating treatment plans and suggesting lifestyle changes.
The new offerings are part of the company's evolution to what it calls Applied Health Signals, a shorthand to describe their platform's combination of data science and contextually relevant behavior change tools.